Job Description

Salary: $61,000 - 101,000 per year Requirements:

• We require 5+ years of experience, or equivalent expertise, in technical program management leading complex technology projects and programs within a large organization.
• We value demonstrated experience using enterprise-authorized AI capabilities in the workplace to support program management workflows, with strong validation practices and awareness of data sensitivity.
• We expect the ability to review and confirm AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data-handling expectations.
• We need advanced stakeholder management skills, including the ability to build productive relationships and influence decisions across cross-functional teams and clients.
• We require proficiency in one or more programming languages and a solid understanding of core web and internet relationships.
• We need subject matter expertise in JIRA.
• We look for proven analytical and problem-solving ability to break down business, technical, or operational goals into manageable workstreams.
• We require experience in networking and infrastructure, including firewalls and submitting requests via ACM (Application Connectivity Manager).
• We need familiarity with Akamai and F5 as it relates to PSaaS.
• We require working knowledge of IP addressing and subnetting.
• Preferred: experience with static and dynamic code scanning tools and technologies.
• Preferred: knowledge of ethical hack or penetration testing tools and technologies.
• Preferred: familiarity with open source scanning tools.
• Preferred: experience with Bitbucket, Jenkins, and Jules.

• We develop and execute detailed project plans that include technical requirements, resource allocation, and timelines to support on-time delivery of technology solutions.
• We use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, such as consolidating inputs into integrated plans, RAID, and executive-ready updates, while validating outputs and handling data appropriately.
• We identify and reduce risks by addressing roadblocks early and putting contingency plans in place to keep projects and programs moving.
• We collaborate with engineering, product, and business stakeholders to define program scope, objectives, and deliverables aligned with business priorities.
• We apply advanced analytical reasoning to evaluate program performance, identify improvement opportunities, and implement data-driven enhancements.
• We promote agile delivery practices and continuous improvement, encouraging a culture of learning and innovation within the team.
• We promote reuse-first, AI-assisted practices for program governance and reporting, with human review and alignment to delivery standards.

• AI
• BitBucket
• Support
• JIRA
• Jenkins
• Web

More:

We are partnering with J.P. Morgan to find exceptional professionals for this Lead Technical Program Manager opportunity within our Consumer & Community Banking Technology team. In this role, we drive the delivery of complex technology programs that support business goals across the firm. Chase is a leading financial services company serving nearly half of U.S. households and small businesses, offering a broad range of financial products and solutions. We provide a competitive total rewards package, with compensation based on role, experience, skill set, and location, along with benefits and programs for eligible employees such as comprehensive health coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching. We value diversity, inclusion, and equal opportunity, and our Consumer & Community Banking division supports customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing.

last updated 41 week of 2026

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